Design 
The Luxury Included® experience begins and ends at Club Sandals, a place overflowing with extraordinary privileges, unique experiences, and exceptional service for concierge guests of Sandals Resorts in Jamaica. Extravagance is blended with remarkable amenities that completely redefine genuine hospitality and allow guests to enjoy one-on-one service and complete relaxation in the comfort of a stylish lounge. Club Sandals concierge staff members offer unique insider’s opportunities exclusive to concierge guests and the best recommendations for discovering all that Sandals has to offer…and beyond.
Upon Arrival you will:
- Be greeted by Concierge
- Be checked-in privately at the Concierge lounge
- Be escorted to your room by Concierge
- Have a private resort orientation by Concierge
View Concierge category suites at:
Concierge Lounge Amenities:
- Lounge is open 24 hours (As of June 1st)
- Staff available from 8:00 a.m. - 10:00 p.m.
- High-definition flat-screen TV
- Selection of Board Games
- Fresh Ground Coffee Machine in all Lounges (Blue Mountain Coffee) serving Espressos and Cappuccinos
- New York Times and British Times Available and any other Times Fax requested
- Kindles available in the Lounge
- Library of Local Books Available
- Air conditioned comfort
- Guest check-out with concierge agent
- Free Internet
- Alcoholic Beverages, Sparkling Wine, Juice, Soda and Water
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All Day Snacks and Pastries:
- Morning - Danish, Croissants, Muffins, Banana Bread
- All Day - Assorted Cookies, Jamaican Desserts (Coconut cakes, Macaroons), Apples and other Whole Fruits
- Mid Afternoon - Sandwiches and Wraps
- Late Afternoon - Afternoon Tea (Scones, Cookies) & Tea
- Full Premium Liquor Selection, Wines and Bar (IN LOUNGE)
- Concierge Signature Drink - each property has their own drink and the recipe is displayed
- Note: Sandals Club is only available for resorts in Jamaica
Staff Services:
- Vacation weekly-planner presented to guests upon arrival
- Assistance with booking reservations-dinner/spa/tour/private dinners
- Daily contact with guests throughout their stay
- Handling of all queries/concerns (suggested not to be promoted)
- Escort of guests to bus when they are going on tours
- All Day Room Service (7:30am to 10:00pm)
- Robes in all rooms
- Daily restocked fridge with alcohol, water & sodas
- Personalized Island Routes Club Sandals Tours
Weekly Activities:
- Weekly Cocktail Party/Exclusive Wine Tasting from Managers Wine List/Martini Evening
- Reserved tables at property weekly buffet (e.g. Jamaica night/beach party hosted by concierge agent(s)
