The Luxury Included® experience begins and ends at Club Sandals, a place overflowing with extraordinary privileges, unique experiences, and exceptional service for concierge guests of Sandals Resorts in Jamaica. Extravagance is blended with remarkable amenities that completely redefine genuine hospitality and allow guests to enjoy one-on-one service and complete relaxation in the comfort of a stylish lounge. Club Sandals concierge staff members offer unique insider’s opportunities exclusive to concierge guests and the best recommendations for discovering all that Sandals has to offer…and beyond.
Upon Arrival you will:
- Met on arrival by Club Sandals Concierge.
- Served cold/warm towels on arrival.
- Privately checked in at the Concierge Club
- Escorted to room by Club Sandals Concierge.
- In-Room Orientation by Club Sandals Concierge.
- Private Resort Orientation by Club
- Club Sandals Welcome packet on arrival
View Concierge category suites at:
Concierge Lounge Amenities:
- Hours: 24 hours (As of June 1st); Staff will be available from the hours of 8:00 a.m. - 10:00 p.m.
- High-definition flat-screen TV.
- Selection of Board Games, books and novels.
- Tea and coffee station with assorted tea and freshly Ground Coffee
(Blue Mountain Coffee).
- Coffee machine in all lounges serving Espressos and Cappuccinos.
- New York Times and British Today, The Canadian and any other Times Fax as requested.
- Kindles available in the Lounge
- IPads displaying menus, martini menu, weekly activities and Managers wine list
- Library of Local Books Available
- Air conditioned comfort
- Signature Scent
- Soothing Background Music
- Guest check-out with Club Sandals concierge agent
- Free Basic Wi-Fi
- Alcoholic Beverages, Sparkling Wine, Juice, Soda and Water
All Day Snacks and Pastries:
- Morning - Danish, Croissants, Muffins, Banana Bread
- All Day - Assorted Cookies, Jamaican Desserts (Coconut cakes, Macaroons), Apples and other Whole Fruits
- Mid Afternoon - Sandwiches and Wraps
- Late Afternoon - Afternoon Tea (Scones, Cookies) & Tea
- Full Premium Liquor Selection, Wines and Bar
- Concierge Signature Drink
- Dedicated agent to assist with planning vacation experience
- Dedicated agent to assist with booking reservations-dinner/spa/tour/private dinners
- Daily contact with guests throughout their stay
- Personalized Resort Orientation
- Escort of guests to bus when they are going on tours
- All Day Room Service (7:30am to 10:00pm)
- Weekly Cocktail Party/Exclusive Wine Tasting from Managers Wine List/Martini Evening
- Reserved tables at property weekly buffet
- Weekly Snorkeling Trip
- Recognition of birthday/anniversary/special occasion
- Personalized Island Routes Club
- Robes in all rooms
- In-Room Bar with pouring brands and fridge restocked daily with juice, water & sodas
- Specially made Club Sandals room key
- In-Room Culinary treat for late arrivals