Our honeymoon was off to a rocky start however thanks to our angel Miss Dawn Smith Hotel Manager,our Sandals experience was turned around to a dream honeymoon/ lifetime experience. Miss Smith checked on us everyday and did assure us that her job was to exceed our expectations. She ensured that we had the best vacation/honeymoon we could have ever dreamed of.She went above and beyond to care for us, and treat us like family , she not only exceeded our expectations but downright wowed us . we also wanted to extend our thank you to the all the staff at the hotel who were very pleasant and courteous, want to send a special thank you to our favorite restaurant the Oleander and our favorite waiter Damin, host Oleary, Mervent, and Robert. Special thanks to the ladies that kept our rooms nice and clean, and we really admired the way the resort was kept clean. This sandals should be called Royal montego bay because we were treated like royalty and could not help but to book our first wedding anniversary there again, all because of the service and attention we received from Miss Smith and her team, who went above and beyond service excellence.