Sandals Resorts Testimonials

  • Our view. WOW!
  • Mid afternoon room service snack.

Sandals Montego Bay

After many hours of research, planning and anticipation my wife and I finally made it to the Caribbean. Our experience at Sandals Montego Bay was exactly what we were looking for! From the check in at the airport, getting to our room, finding all the emenities and to our check out everything was first class. Let me get to some details. Shortly after arriving to the resort (the scented hand towels were a good start) we were escorted to the concierge office. Drinks were offered right away from our attendant (I wish I could remember her name) and she was very helpful to get us started and getting our dinner reservations for the week down. What a great way to start. Our room was more than we had hoped for. What a view! I don't get to see the ocean much but we had the best view of just water for as far as you could see, much better than the foot of snow as far as you can see. From the very large room, balcony seating, huge closet and the great shower we were feeling it. But what made the room for us was our house keeper. Teishia (spelling ?) our room attendant was so nice. She anticipated what we needed and made our room like home. The towel sculptures she had on our bed for our turndown was just a perfect touch, thanks Teishia! The bellman Satchwell (Sasha) was a very helpful person to get to know. If you need a tour of town, he had someone there for us. If we had any questions about local culture or "how to do it or get there" he was the man to know. We didn't like it very well when he was there to get our bags for check out, we didn't want to leave. But like the professional he is he helped us through the hard part of leaving, thanks Sasha. The dinning and entertainment was of very high quality too. We really liked the beach party on our first night, great local culture and the food was delicious. Of the reservation restaurants we went to (all the food on the resort was great) Cucina Romana was our favorite. The food and service outstanding and our server Melisea was fantastic. She even gave my wife a hug when we left. Thanks Melisea. But our most lasting impression was that of our bar tender Jethro Jackson. He was on it! Working in the food service industry all my life I can really relate to a person like that. He knew our name and our drink the whole time we were there, and really showed us the island attitude. Thanks Jethro!

Anthony P, Grimes, IA, USAVisited on February 2015