From the moment you arrive at Sandals Grande Antigua, you'll find yourself immersed in the warm hospitality of Antigua. You'll find everything you need at your fingertips, and if it's not there, all you need to do is ask your butler, concierge or the front desk. And to make your stay with us even more extraordinary, here's all the information you need to know before your visit.
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Upon arrival, you'll proceed to the Sandals desk or lounge, conveniently located at V.C. Bird International Airport. Your complimentary transfer to and from the resort will be arranged by Sandals.
If you have booked a butler-level room category, you can expect unimaginably supreme standard of service and luxury. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, click here. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.
While at Sandals, although everything is included, you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. You should bring a major credit card for these incidental purchases. We accept VISA®, MasterCard®, American Express®, Discover Card® and Traveler's cheques.
Safe deposit boxes are included in every room. Guests with jewelry and/or cash are advised to store all valuables in safe deposit boxes as Sandals cannot be held responsible.
Most public areas of this hotel, and many of the rooms, have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network and charging the service to your room.
110 volts, 60 cycles in Antigua, so all your (U.S.) electric items will work just fine. And don't worry about bringing your hair dryers; they're already provided in every room.
A departure tax is to be paid in cash upon leaving the airport if not already included in airline ticket.
All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.
Sandals will try to accommodate the special needs of guests to the best of our abilities. Sandals Grande Antigua can also provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call Unique Vacations at 1-888-SANDALS.
Sandals Grande Antigua provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
Top-of-the-line equipment for scuba diving is included; however, you're welcome to bring your own. You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.
Climb aboard your air-conditioned bus and enjoy your included roundtrip airport transfer to Sandals Grande Antigua. It's only a 20-minute ride, so sit back, relax and enjoy the magnificent scenery. And once you arrive at the resort, you'll be greeted with a glass of champagne, a cold towel and a warm smile.
If you arrive before check-in, we'll hold your luggage so you can begin your vacation right away. Check-out time is 11:00a.m. If your flight departs later, you can also leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.
There is an exchange bureau at Sandals Grande Antigua. The Eastern Caribbean Dollar is the legal tender in Antigua. Most merchants do accept U.S. Dollars, traveler's cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.
Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants).
Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C.
If your plane leaves in the afternoon or is delayed, you're welcome to enjoy the departure lounge at Sandals Grande Antigua. There are comfortable couches, a large-screen TV, and changing facilities with showers, so you can thoroughly enjoy your last day in paradise.
Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.
There is a Registered Nurse on the premises at Sandals Grande Antigua with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival. **For an additional charge
Sandals Grande Antigua has a gift shop with souvenirs, perfume, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Bridal accessories can be purchased online at www.sandals.com/giftshop
Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.
Gift items are available including flower arrangements, birthday cakes, champagne and gift baskets. Items can be ordered by calling Unique Vacations at 1-888-SANDALS.
If you're planning a special occasion, why not surprise your loved one with our exclusive Amoro for Sandals jewelry? Available for purchase online only. Not sold on property.