Personalized Butler Service

Will help make your vacation the most memorable ever

You know you've arrived when you meet your own personal butler. Trained in accordance to the exacting standards by the Guild of Professional Butlers (they're the ones who provide butlers to nobility and celebrities), your butler handles every detail of your vacation with unobtrusive grace.

Partnership with the Guild of ProfessionalEnglish Butlers To Train Our Butlers to the Highest Standards

Uncompromising Standards

From drawing a rose-petaled candlelit bath to pressing your wardrobe, whatever your whims, your butler is there to make sure your stay is beyond flawless.

What Your Sandals Butler Will Do For You

When Perfection Itself Simply Isn't Enough

  • Upon arrival:
  • Greet you with lemongrass-scented hand towels to refresh you from your flight.
  • Offer welcome cocktails and culinary treats.
  • Escort you to your suite and coordinate luggage handling.
  • Provide you with all information regarding hotel facilities.
  • Handle private check-in comfortably in your suite.
  • Orchestrate any personal accommodation preferences.
  • Supply a cell phone to reach him/her when needed.
  • Provide a private resort orientation.
  • Offer to unpack your luggage.
  • Press your first nights clothes complimentary.
  • During your stay:
  • Make all dinner reservations, tour bookings, on property activities and spa treatments for you.
  • Serve you your favorite drinks while you lounge on the beach or pool.
  • Serve you lunch on the beach or on the pool.
  • Liaise with housekeeping regarding the servicing of your suite.
  • Ensure that your suite is kept in perfect condition and arranged the way you like during your stay.
  • Expedite all room service orders.
  • Ensure your table is arranged in the restaurant of your choice for dinner.
  • Arrange a perfect romantic dinner for two in the privacy of your suite or your patio. Unlike our competitors, our butler elite guests can order from any resort restaurant menu for dining in their room or suite.
  • Shine/clean your shoes for dinner.
  • Tend to your wardrobe.
  • Collect and return all laundry for you.
  • In the evening:
  • Bring you amenities before dinner.
  • Escort you to dinner where they have reserved a beautifully decorated table at the restaurant of your choice - with preferential seating.
  • Ensure your suite is turned down and your room has all it needs for the night.
  • Before your departure:
  • Arrange transportation back to the airport.
  • Provide you with information regarding check out.
  • Assist you in folding your clothes for packing.
  • Retain all your preferences for future visits.
  • At departure time:
  • Ensure your bags are brought up to the departure area.
  • Escort you to the Club/butler lounge and process your paperwork for check out.
  • Escort you to your transportation and bid you farewell.
  • Weekly Activities:
  • Weekly Cocktail Party.
  • Butler guests are invited to all Club Sandals Activities.
  • In-Room Inclusions:
  • Distinct Club Sandals room key (Butler Elite Key).
  • His and hers plush robes with bed slippers.
  • 24hr Room Service.
  • In-suite bar stocked daily with sodas, juices, water, and your choice of Robert Mondavi Twin Oaks® wines and premium spirits.
  • Luxurious, custom solid-mahogany furnishings.
  • Fine Egyptian cotton linens and pillow menu including feather down pillows in all rooms.
  • Coffeemaker with Jamaican Blue Mountain coffee.
  • Free Wifi in all rooms and public areas.
    • NOTE: Butlers are allowed to receive tips for outstanding service. Tips are not mandatory and will never be solicited.
Your butler wants you
to expect the unexpected.Prepare to be“wowed” Real ButlerMoments Learn More about Real Butler Moments

Butler Suites at Sandals Emerald Bay

Over-the-top luxurious baths, an en-suite bar stocked with top-shelf liquors and wines, and the most indulgent bedding that inspires your best night's sleep ever. Everything feels better, tastes better, and creates the most endearing of memories when luxury is priority one.

Butler Level Accommodations
at Sandals Emerald Bay