From the moment you arrive at Sandals Grande St. Lucian, you'll find everything you need at your fingertips - and if it's not there, all you need to do is ask your butler, concierge, or the front desk. To make your stay with us even more extraordinary, here's all the information you need to know before your visit.
Upon arrival, you'll proceed to the Sandals desk or lounge, conveniently located at both International Airports serving Saint Lucia. Your complimentary transfer to and from the resort will be arranged by Sandals. Transfer time from Hewanorra International Airport (UVF) is about 120 minutes. If flying into the closer airport (Vigie - SLU) then the transfer time to the properties is 15 - 20 minutes.
Climb aboard your air-conditioned bus and enjoy your included roundtrip transfer from either airport in Saint Lucia. The ride takes less than 15 minutes from Vigie Airport (SLU) and about 120 minutes from Hewanorra Airport (UVF).
If you have booked a butler-level room category, you can expect unimaginably supreme standard of service and luxury. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, click here. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.
If you arrive before check-in, we'll hold your luggage so you can begin your all-inclusive vacation right away. Check-out time is 11:00a.m. If your flight departs later, you can also leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.
Private airport transfers in a luxury car is a value-added benefit for guests in select categories of butler service rooms and is available at an additional cost for all other guests. Please call 1-888-SANDALS or contact your travel agent for more information.
There is an exchange bureau at Sandals Halcyon. The Eastern Caribbean Dollar is the legal tender in Saint Lucia but most merchants accept U.S. Dollars, traveler's cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.
Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. You should bring a major credit card for these purchases as all Sandals are cashless resorts. We accept VISA®, MasterCard®, American Express®, Discover Card® and Traveler's cheques.
Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants).
Safe deposit boxes are included in every room. Guests with jewelry and/or cash are advised to store all valuables in safe deposit boxes as Sandals cannot be held responsible.
Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C.
If your plane leaves in the afternoon or is delayed, you're welcome to enjoy the amenities at Sandals Halcyon Beach St. Lucia. There are comfortable couches, a large-screen TV, and changing facilities with showers, so you can thoroughly enjoy your last day in paradise.
Most public areas of Sandals Halcyon Beach St. Lucia, and many of the rooms, have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network and charging the service to your room.
Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.
220 volts, 50 cycles in Saint Lucia. But don't worry, we provide 110 volts outlets in every room, so all your electric items will work just fine. Hair dryers are already included in every room, so you may leave that out of your packing list.
There is a Registered Nurse on the premises at Sandals Halcyon Beach St. Lucia with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival.
**For an additional charge.
A departure tax is to be paid in cash upon leaving the airport if not included in airline ticket.
Sandals Halcyon Beach St. Lucia has a gift shop with souvenirs, perfume, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Bridal accessories can be purchased online at www.sandals.com/giftshop.
All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.
Save time and a trip to the passport office. RushMyPassport.com is registered with the US Government and integrated with FedEx® to get your passport processed in as little as 24-hours.
Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.
Sandals will try to accommodate the special needs of guests to the best of our abilities. Sandals Halcyon Beach St. Lucia can also provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call Unique Vacations at 1-888-SANDALS.
Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by calling Unique Vacations at 1-888-SANDALS.
Sandals Halcyon Beach St. Lucia provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
If you're planning a special occasion, why not surprise your loved one with our exclusive Amoro for Sandals jewelry? Available for purchase online only. Not sold on property.
Top-of-the-line equipment for scuba diving is included; however, you're welcome to bring your own. You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.