We absolutely loved Sandals Emerald Bay and could not have asked for a better honeymoon location! The staff was fantastic, the grounds were beautiful, and there was always a choice of relaxing or participating in activities. The GM at this resort is clearly engaged and the staff has a passion to please. We were pleasantly surprised by the quality of the food. Our Butlers went out of their way to ensure we were well taken care of. We can't say enough about our experience and really hope to return soon!
We made a slightly last minute decision to turn our Honeymoon into a Weddingmoon and we are so glad we did! Our wedding day was so perfect I get teary eyed all over again just thinking of it. There was no stress. Our whole vacation was absolutely amazing. I literally think of it everyday since we've been back and can not wait to have our next Sandals experience. We are so grateful for Ann and Danielle for our wonderful wedding, and of course Stephen McQueen for marrying us, as well as our butlers Garrett, Loggesh, and Quentin for all of their special touches that helped make our week so spectacular.
What an amazing place! The staff from the bar tenders to the management were the best!! The entertainment staff was a blast, the resturant(s) were amazing and staff were always courteous and friendly! NOTHING bad to say....can't wait to go back!
This was our very first trip to a Sandals Resort and it won't be the last one. Boy, were we WOW and Sandalized! Sandals Emerald Bay was a great resort for our first Sandals experience. From the General Manager down to our personal butlers and other staff members we were thoroughly impressed with their professionalism, work ethic, and courteous demeanor around the property. The resort was beautifully landscaped and amazingly clean. All the restaurants served great food and the service above and beyond and outstanding. After spending seven nights at Sandals Emerald Bay we decided to visit the "Soon Come Back" desk. Guess what? We have already booked our next trip to another Sandals Resort. This time we are going to the Sandals Grand Riviera in Ocho Rios Jamaica. Can't wait!
This is our 7th Sandals trip and they just keep getting better. We were very impressed with how friendly the entire staff was. Everyone from the Butlers to the groundkeepers always said hello and acknowledged us. We loved our Butlers and they took VERY good care of us. The reunion week events were perfect! Such a wonderful variety of things to do. The grounds were gorgeous and the food was delicious. We are looking forward to trying the new La Source resort in Granada. We will definitely return to this wonderful resort the beautiful Emerald Bay in the future!
Sandals delivered on every expectation we had and then some. From the moment we arrived and were greeted with cool towels and a glass of champagne, to the ride back to the airport, everyone was pleasant and accommodating, eager to make sure that we did in fact have â??the time of our lives.â?? And they were successful. The setting is beautiful, the food and drinks are great, the rooms are amazing, but what sets this resort apart is the staff. You canâ??t help but have a good time in their presence. I developed a medical issue over a weekend during our stay and less than an hour after I called the concierge for help they had made arrangements for me to be taken care of. I cannot thank them enough. The entire time we had only one complaint, regarding a tour we booked with Island Routes. The tour was misrepresented on the website where you make your reservations, and we were basically told that it was a website error and there was nothing that could be done about it. So I would recommend doing research to make sure you are getting what you think you paid for when going off the resort for any extra activities. Having said that, the tour was still fun, and the guide was very nice. Other than that one issue, everything far exceeded anything we could have imagined, and we will absolutely â??soon come back!â??