After many hours of research, planning and anticipation my wife and I finally made it to the Caribbean. Our experience at Sandals Montego Bay was exactly what we were looking for! From the check in at the airport, getting to our room, finding all the emenities and to our check out everything was first class. Let me get to some details. Shortly after arriving to the resort (the scented hand towels were a good start) we were escorted to the concierge office. Drinks were offered right away from our attendant (I wish I could remember her name) and she was very helpful to get us started and getting our dinner reservations for the week down. What a great way to start. Our room was more than we had hoped for. What a view! I don't get to see the ocean much but we had the best view of just water for as far as you could see, much better than the foot of snow as far as you can see. From the very large room, balcony seating, huge closet and the great shower we were feeling it. But what made the room for us was our house keeper. Teishia (spelling ?) our room attendant was so nice. She anticipated what we needed and made our room like home. The towel sculptures she had on our bed for our turndown was just a perfect touch, thanks Teishia! The bellman Satchwell (Sasha) was a very helpful person to get to know. If you need a tour of town, he had someone there for us. If we had any questions about local culture or "how to do it or get there" he was the man to know. We didn't like it very well when he was there to get our bags for check out, we didn't want to leave. But like the professional he is he helped us through the hard part of leaving, thanks Sasha. The dinning and entertainment was of very high quality too. We really liked the beach party on our first night, great local culture and the food was delicious. Of the reservation restaurants we went to (all the food on the resort was great) Cucina Romana was our favorite. The food and service outstanding and our server Melisea was fantastic. She even gave my wife a hug when we left. Thanks Melisea. But our most lasting impression was that of our bar tender Jethro Jackson. He was on it! Working in the food service industry all my life I can really relate to a person like that. He knew our name and our drink the whole time we were there, and really showed us the island attitude. Thanks Jethro!
My husband and I don't know where to begin by saying Thank You to Sandals Montego Bay and all the amazing staff that made our stay a memorable one. My husband and I decided after so much planning for our wedding, to go away just the two of us and get married. It was the best decision we could have made. Every single staff member we encountered at Sandals was friendly, helpful, and made us feel at home. If it wasn't for our wedding planner Venecia, our wedding couldn't have been possible. She was such a genuine, sweet person, who made every single wish and want for our wedding possible. It was more than we could have ever dreamed it would be! Venecia made us feel like a prince and princess, and she did everything in her power to make sure our special day was perfect, and that it was. There wasn't one thing that went wrong, everything was absolutely amazing. She was so professional and proficient in everything she did. We felt such a connection with her! She made us both feel so comfortable, and made us feel like family. She did everything in her power to accommodate us and make our wedding the best day of our lives. I chose to get my hair and makeup done for the big day at the resort, and I had the pleasure of having Cassandra, be the one who made me look so beautiful. She was also such a sweet, kind person, who also made me feel at home, and welcome. We talked a lot during my trial hair and make up session, and I really got to know her. She made me feel comfortable, and did such an incredible job on my hair and makeup. I felt like a moviestar on my big day! During our wedding reception, we had Nickroy there to oversee everything, and do our cakecutting and champagne toast. He was hilarious and made us laugh the whole time. In a few of our wedding photos, you can see the smile and laughter from those moments when Nickroy was making us laugh. It felt like we made a lifelong friend, he was also such a genuine, nice person who we also got to know. Omar was the photographer for the wedding, and he made us feel completely comfortable! Our pictures turned out amazing! He did an incredible job, and we have those pictures to cherish forever. We loved the resort because it wasn't too big and overwhelming, it was the perfect size for our occasion. We can't thank everyone enough for making our stay memorable, and one we will never forget. We can't wait to come back!
Our second vacation at Montego Bay Jamaica. Wonderful and relaxing for any age. My husband loved playing volleyball in the sand and in the pool. I loved the catamaran and snorkeling. The food was wonderful and loved their new coffee snack cafe. We are already booked for next year and our friends are going in March. The entertainment staff are amazing and remembered our names. Scion and the crew are the best. Captain Patrick is a must to snorkel and go to town. Can't wait to return.
The staff was always friendly & attentive. The room was clean & spacious, all the Restaurants had great food & they had a variety of different foods to pick from. We loved the resort & it was always clean & beautifully kept, It was so relaxing.
Absolutely amazing !!! From the time we got to the airport, until we made it back to the airport, we were treated so well. We had amazing service, food, entertainment, and beautiful sunsets, what more could a person want. Sandals spoiled us, and now it is difficult to book any other type of vacation. We begin comparing everything else to Sandals. We were not told about the Sandals Select program though, so I didn't sign up for it until this week, when we began looking at more Sandals vacations. Our travel agent contacted Sandals, who said we should have signed up within 120 days of our stay. I wish someone would have mentioned that to us. They said it was in the papers in the room, but I doubt anyone reads those while on vacation. We did get 10,000 points today for signing up, and are planning on using those toward a stay at Sandals Whitehouse, hopefully in September. We look forward to another Sandals visit.
This was our first time at an "all inclusive ". Norma and I were so impressed that we booked for 2015. The view was so beautiful. The service was fantastic. We were most impressed with Michana Reid. She treated us like family. I can't say enough good about this young lady.