Came for a brief 3 night stay for my 50th Birthday. Carrie-Ann and Shahay from Concierge went above and beyond to make it our best stay ever. We were upgraded from lowest Club suite to Swim Up River suite. They sent fresh fruit and a birthday cake slice to the room and were always friendly and helpful. The restaurant staff was wonderful with bright smiles and sincere greetings and remembered our names. Norman stood out as an outstanding employee at the Sundowner and also at Barefoot. The ladies at Red Lane gave us an excellent Scents of Love Massage and 2 free gifts. Everything was perfect, except having to leave.
Long-time girlfriend and I eloped to SRP this summer. She’d done a good deal of research prior and anticipated our stay. I didn’t, and was simply content with the prospect of daily escapes to the beach, Red Stripes in tow. A word to couples considering resort options in Jamaica or the Caribbean for that matter: Book a stay at the Royal Plantation now! Reviews all over the ‘net of SRP are overwhelmingly glowing for a reason – it is truly a remarkable place exclusively for couples. Accommodations are top-notch, its restaurants tantalize and will satisfy even the most discerning of taste buds - Wine Selection, btw, of Le Papillon is impressive. Its setting is picturesque and intimate. The peacocks frolicking around the resort add a lovely touch. The beaches are turquoise slices of paradise. Timid or outgoing, if you have a pulse, night entertainment will stoke movement and contagious laughter. There’s plenty to do as well. I highly recommend a couples massage, candlelight dinner and the Dunn’s River Cruise. But alas, checklist and review of activities not needed here; website has that covered. What I will touch and emphasize on is the unparalleled level of service and attention endowed upon my wife and I throughout our stay. Some adjectives come to mind: World-Class, Hospitable, Charming, Genuine, Captivating, Prompt and how about a noun – WOW! The crown jewel of this resort is the staff for sure. Our butlers Sheldon and Richard altruistically catered to our every whim and flawlessly handled every aspect of our itinerary- ‘Respect mon’ to you both! On the beach, Cleon and Adrian (‘Biggs’) merit high praise for their tireless service and engaging conversation. Our wedding coordinator Naomi was a consummate professional, a doll and true sweetheart. Our photographers, Dwayne and Shavel worked magic for our album; spectacular work guys! Delgardo hosted our candlelight dinner and struck a chord with us as he is a special young man. Mr. Fantastic put a smile on our faces during breakfast at ‘The Terrace’ -ackee and lobster in the morning, ‘nuff said. Night entertainers at the Wobbly Peacock were terrific; Oshane, Jason and Andre at piano made EVERY night memorable! I must also mention the ultra-friendly staff in the spa; we loved you as well. Hospitality industry please take note: this is how it should be done. A truly MAGICAL stay for us! We’re booked to return!
Absolutely amazing !!! From the time we got to the airport, until we made it back to the airport, we were treated so well. We had amazing service, food, entertainment, and beautiful sunsets, what more could a person want. Sandals spoiled us, and now it is difficult to book any other type of vacation. We begin comparing everything else to Sandals. We were not told about the Sandals Select program though, so I didn't sign up for it until this week, when we began looking at more Sandals vacations. Our travel agent contacted Sandals, who said we should have signed up within 120 days of our stay. I wish someone would have mentioned that to us. They said it was in the papers in the room, but I doubt anyone reads those while on vacation. We did get 10,000 points today for signing up, and are planning on using those toward a stay at Sandals Whitehouse, hopefully in September. We look forward to another Sandals visit.
This was our second trip to Sandals Resort and we were celebrating our one year anniversary. Emerald Bay was incredible, every facet of this resort exceeded our expectations. The staff was extremely attentative and always had a smile on their face. The dining was phenomenal, we loved grabbing lunch at Dino's and Barefoot by the Sea. Dinner at Il Cielo and La Parisienne were some of the best meals that we have had. Of course the Drunken Duck was a favorite of ours for the night time. Our accomodations were very nice, clean, and spacious. The ground were kept very well maintained which we enjoyed on our morning walks to Cafe de Paris for coffee and Bahama Bay for breakfast. The golf course was the prettiest course we have every played on and the views of the crystal clear water were incredible. The playmakers were so much fun during the day by the pool, they always kept us laughing. The returning guests dinner was a highlight for us, as we got to mingle with other returning guests and the great staff. This will always be one of our favorites, and we cannot wait to come back to Emerald Bay.
The Grand Riviera was an amazing resort! The staff members made sure that everyone guest was having a blast. It was very clear that the staff members loved their jobs. The beach was beautiful! And the Catamaran to Dunns river falls was the highlight of our trip, the boat crew was amazing! The nightly entertainment was always exceptional! We will return!
It was the most amazing experience we have ever had. It was for me my dream my vacation. We had so much fun. And because one person made the difference we are going back next year. Gina, she is amazing from the beginning to the end. No words can do scribe how incredible she is.