about sandals resorts international
sandals montego bay
montego bay, jamaica
the flagship property of sandals resorts
About Sandals Resorts International (SRI)
Family-owned Sandals Resorts International (SRI) has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts International is the undisputed leader of Caribbean vacation experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
Gordon "Butch" Stewart
Founder and Chairman, Sandals Resorts
He's been called the "King of All-Inclusive Resorts," the "Cupid of the Caribbean," and the "Master of Marketing." While all descriptions are appropriate, none of them quite capture the full measure of Gordon 'Butch' Stewart, chairman and founder of Sandals Resorts International, parent company to Sandals Resorts and Beaches Resorts.
How could a simple phrase define a man who today controls what analysts estimate to be a billion dollar, privately-owned Jamaican-based Empire that includes 24 Caribbean resorts, Appliance Traders Ltd., and The Observer newspaper. All told, Butch Stewart spearheads two-dozen diverse companies that are collectively Jamaica's largest private sector group, the country's biggest foreign exchange earner, and its largest non-government employer.
Born in Kingston, Jamaica, on July 6, 1941, he grew up along Jamaica's north coast, a tropical paradise boasting some of the most beautiful beaches in the world, now home to seven Sandals Resorts, three Beaches Resorts. But the origin of Stewart's business career as the leading entrepreneur in the Caribbean had nothing to do with the hotel or resort industries; rather it had everything to do with salesmanship and Stewart soon proved himself to be a master of the craft.
After rising to the position of sales manager for the renowned Dutch-owned Curacoa Trading Company, Stewart left in 1968 to start Appliance Traders, Ltd. (ATL). Founded as an air-conditioner service and distribution company, ATL soon grew meteorically, adding refrigerators, freezers and other appliances. When the Jamaican government turned socialist in 1970 and demanded a limit on imports, Stewart met what at the time was the greatest challenge to his business savvy and resourcefulness by expanding into manufacturing. Today, ATL makes or sells everything from water pumps and electrical generators to cars and auto parts.
By 1980, the government returned to a more centrist approach to politics and business began to emphasize tourism. The first government-owned, "all-inclusive" resort opened in Ocho Rios and ATL was contracted to supply kitchen appliances and air conditioners. Stewart's unofficial motto, "We can do better," kicked into gear and led to his purchase of an old hotel on one of Montego Bay's largest beaches. Despite no hotel experience, Stewart approached this business with a simple philosophy he articulated many times: "The winning formula is to find out what people want, give it to them and, in doing so, exceed their expectations."
Seven months and $4 million in renovations later, Sandals Montego Bay opened, the flagship of the most popular award-winning, Luxury Included® resort chain in the world. Stewart has never laid claim to starting the all-inclusive concept, couples-only format; he has captured the title of "King of All-Inclusives" by continuously innovating and by steadfastly adhering to the "We can do it better" principle of pleasing his guests.
Where other so-called "all-inclusives" offered meals and rooms at a set rate, Sandals Resorts' prices covered gourmet dining options, premium spirits, gratuities, airport transfers, taxes and all land and watersport activities. The competition meals were buffet-style, so Stewart created the on-property specialty restaurants with high culinary standards and white-glove service. Sandals Resorts also was the first Caribbean hotel to offer Jacuzzis and satellite television service, the first with swim-up pool bars and the first to guarantee that every room is fitted with a king-size bed and a hair dryer.
Stewart's innovations changed the face of the all-inclusive format and established Sandals Resorts, and now Beaches Resorts, as the most successful brands in the category. His continued expansion has brought a total of nine resorts in Jamaica, three in Saint Lucia, three in The Bahamas, two in Antigua, one in The Turks & Caicos Islands and soon one in Grenada.
Stewart's successes have garnered hundreds of personal and industry awards, which have been publicized. Perhaps less well-known is the extent of his considerable philanthropy. Sandals Resorts International currently gives active support to more than 150 major projects in its host communities, through the company's philanthropic arm, The Sandals Foundation. This support ranges from the building of schools to the paying of teachers, to providing hospitals with linens, to bringing healthcare to the doorsteps of those who cannot afford it.
So what's next for this restless entrepreneur the New York Times declared "...exerts huge political influence in Jamaica, where he is considered by some to be even more powerful than the Prime Minister"? No one can answer that conclusively, not even Gordon 'Butch' Stewart, but if his history is any indication, whatever he applies his skill to will change an industry...or a nation.
Deputy Chairman, Sandals Resorts
Adam Stewart is Deputy Chairman of Sandals Resorts International (SRI), the company founded by his father, Gordon "Butch" Stewart that owns and operates the world's most recognized brands of luxury all-inclusive resorts including adult, couples-only Sandals Resorts and family-friendly Beaches Resorts. His efforts have been recognized by numerous hospitality industry awards including being named the 2015 Caribbean Hotel and Tourism Association Hotelier of the Year. In addition to his responsibilities as Deputy Chairman of SRI, Adam Stewart continues his leadership role in the family's extensive hospitality, media, automotive and appliance business holdings, including his position as Deputy Chairman and CEO, The ATL Group, comprising the Jamaica Observer, the country's leading daily newspaper and ATL Appliance Traders, a chain of domestic and commercial appliance outlets combining exclusive distributorship of the world's top electronic brands and 'unbeatable' customer service throughout Jamaica. Deeply committed to the region, he is the President of the Sandals Foundation, a 501 (c) (3) nonprofit organization aimed at fulfilling the promise of the Caribbean community, and also serves as 1st Vice President of the Jamaica Hotel & Tourist Association and is chair of the country's Tourism Linkages Council, which seeks to enhance the capacity and competitiveness of local suppliers, making the strength of tourism work for all.
Adam Stewart, one of the most successful and admired entrepreneurs of our time is the dynamic Deputy Chairman of Sandals Resorts International (SRI), parent company of the world's most recognised brands of luxury all-inclusive resorts including adult, couples-only Sandals Resorts and family-friendly Beaches Resorts. He is also the Deputy Chairman and Chief Executive Officer of The ATL Group, Jamaica's longest standing automotive and appliance distributors with recently expanded region-wide operations. Stewart also serves as President of the philanthropic Sandals Foundation, a 501 (c) (3) nonprofit organisation aimed at improving the lives of people in communities throughout the Caribbean. The Sandals Foundation funds projects in three core areas: education, community and the environment. One hundred percent of the monies contributed by the general public to the Sandals Foundation go directly to programmes benefiting the region.
Born in 1981, the same year his father Gordon 'Butch' Stewart purchased his first hotel and launched the Sandals Resorts chain, Stewart was raised in Jamaica and later graduated from the acclaimed Chaplin School of Hospitality & Tourism Management at Florida International University in Miami. After graduation, Stewart underwent a fast track immersion course through the company's Caribbean-wide resort operations which today comprises 19 resorts across three brands and seven islands, including the company's most recent and second resort in Barbados, the all-new, 222-all-suite Sandals Royal Barbados which opened in December 2017.
Prior to focusing on his role as Deputy Chairman, Stewart spent more than a decade as Chief Executive Officer of SRI, leading the brand's transition to its now Luxury Included® signature and overseeing a period of great expansion that also introduced the region's first over-the-water accommodations.
Along with his father, Stewart's leadership has earned the company international acclaim including being named The World Travel Awards' Leading Luxury All-Inclusive Company for 22 consecutive years, and has resulted in Stewart being personally recognised as the Jamaica Hotel and Tourist Association's Hotelier of the Year 2015, World Travel Awards' Rising Star, Caribbean World's Travel and Tourism Personality of the Year and receiving the Distinguished Alumni Torch Award from FIU and The Gleaner Company's Jamaica 50 under 50 Award. In October 2015, Stewart was also named the Caribbean Hotel and Tourism Association's Hotelier of the Year.
An avid adventurer and lover of the sea, Stewart was inspired to share his passion for the Caribbean and launched the region's premier tour company, Island Routes Caribbean Adventures, offering countless unique and exciting tour and adventure experiences throughout the region. Island Routes has since transformed from a small island outpost to a multiple World Travel-Award-winning company employing 200 people and offering hundreds of adventures in 12 countries.
In addition to his hospitality interests, Stewart is Chief Executive Officer and Deputy Chairman of the family-owned ATL Group comprising the Jamaica Observer, the country's leading daily newspaper and Appliance Traders Limited a chain of domestic and commercial appliance outlets founded in 1968 and known for its exclusive distributorship of the world's top electronic brands and ‘unbeatable' customer service throughout Jamaica. Modernised under the younger Stewart's leadership, the re-energised company now encompasses a broad spectrum of new sectors with international aspirations while still remaining faithful to the philosophy of service that the senior Stewart created many years ago. In 2018 the company celebrated its 50th anniversary as one of the largest private sector organisations in Jamaica, boasting over 750 employees nationwide.
In 2010, driven by his love for cars, Stewart changed the face of the automotive industry in Jamaica with the rapid expansion of ATL Automotive. With multi-million dollar distributorships and state-of-the-art service centres located in Kingston and Montego Bay, ATL Automotive has boasted unrivalled sales and service of the Audi, Volkswagen and Honda brands. The Honda brand, part of the ATL Group since 1997, has scored big and now boasts the second largest market share in the world. ATL Autobahn, a new division under the ATL Automotive umbrella, was formed in 2016 as the local dealer and regional master dealer for BMW and MINI for the Caribbean region, with operations in nine other countries: Trinidad and Tobago, The Bahamas, Cayman Islands, Curacao, Barbados, Aruba, Saint Lucia, Suriname, and Antigua. In 2017, the iconic brand Porsche was launched under ATL Motorsports as the automotive industry was again raised to another level. To complete its portfolio, the South Korean global superbrand Kia began operations under ATL Tiger Automotive brand in March 2018.
In August 2016, ATL Automotive announced a game changing tri-brand franchise partnership with the world's largest car rental company, Enterprise Holdings Inc. – the first ever of its kind – that saw the Alamo, National and Enterprise brands represented at four locations throughout Jamaica including prime spots at Sangster International Airport in Montego Bay and Norman Manley International Airport in Kingston and in each city centre.
Expanding his holdings, in May 2017, Stewart oversaw the introduction of the Starbucks® brand to Jamaica when he partnered with Margaritaville Caribbean Group to form Caribbean Coffee Traders Limited and entered into a licensing agreement with the Starbucks Coffee Company. The agreement granted Stewart's group the exclusive rights to own and operate Starbucks® stores throughout Jamaica. There are now three Starbucks outlets in Jamaica in Montego Bay, Falmouth and Kingston.
Despite being one of the most prominent young businessmen in the region, Stewart remains a proud Jamaican and citizen of the Caribbean dedicating much of his time to elevating the region he calls home. In 2009, he founded the Sandals Foundation with the aim of uniting the region under one common goal: to uplift its people through education and protect its delicate ecosystems. The Sandals Foundation harnesses the resources, talents, partnerships and awareness behind the Sandal brand to tackle a myriad of issues affecting the Caribbean.
In 2013, Stewart was named Ambassador of the Caribbean SickKids Paediatric Cancer and Blood Disorder Project. The not-for-profit collaboration between Canada's renowned Hospital for Sick Children in Toronto and various institutions across six Caribbean islands, works to provide the best possible management for paediatric cancer and to improve outcomes for children affected by cancers and serious blood disorders in the region. Stewart also founded and sits as Chairman of We Care for Cornwall Regional Hospital, a local non-profit organisation that brings together Montego Bay-based individuals to raise funds and improve the facilities of the city's Cornwall Regional Hospital. In 2018, Stewart was honoured with the Ambassador for the Poor Award by the Food for the Poor at its 23rd Annual Buliding Hope Gala for his efforts to help impoverished communities in Jamaica and the wider Caribbean.
Underlining his reputation as a staunch advocate of education, Stewart established the internationally-accredited private sector educational institute, the Sandals Corporate University/ ATL Academy of Excellence. Launched in early 2012, the Sandals Corporate University (SCU) pushes the boundaries of distance learning in the Caribbean with over 5,000 team members enrolling in the University to date, and the resorts and companies themselves reaching new levels of excellence. The SCU is the hospitality sector's first adult education programme for Caribbean nationals employed by the Sandals/ATL Group and is underscored by the company's well-documented training and development of a world-class team; and Stewart's ambitious leadership in offering guests and clients unprecendented experiences.
In 2016, Stewart received the Order of Distinction (Commander Class) for outstanding contribution to tourism and the hotel industry. The Order of Distinction is a national honour conferred by the Government of Jamaica upon citizens who render outstanding and important services to the country. He was also named the 2016 Caribbean American Mover & Shaker – Humanitarian of the Year from the Caribbean Media Network. In June 2017, the Caribbean Tourism Organisation (CTO) honoured Stewart with the Jerry Award for his demonstrated passion in the development of the Caribbean region through time, energy, financial and other personal and professional resources.
Stewart recently concluded a three-year stint as 1st Vice President of the Jamaica Hotel & Tourist Association and currently chairs the country's Tourism Linkages Council, which seeks to enhance the capacity and competitiveness of local suppliers, making the strength of tourism work for all.
Adam and his wife Jill are proud parents to son Aston and daughters Sloane and Camden.
Gebhard F. Rainer
Chief Executive Officer, Sandals Resorts
Gebhard F. Rainer is Chief Executive Officer of Sandals Resorts International (SRI), parent company of the world’s most recognized brands of luxury all‐inclusive resorts including Sandals Resorts, the adult, couples‐only resorts for two people in love, and Beaches Resorts, the family‐friendly resorts for everyone. In this role, he manages internal processes as SRI prepares to rapidly accelerate the strategic growth of the award‐winning luxury all‐inclusive brands under its banner.
Rainer is an accomplished and highly‐regarded hospitality executive with more than thirty years of global operations and international finance experience, most notably with Hyatt Hotels Corporation, where he served as Executive Vice President and Chief Financial Officer. Before joining SRI, he immersed himself in global luxury brands manufacturer COACH Inc. as President and Chief Operating Officer.
He completed his graduate degree at the Hotel Management School in Bad Hofgastein, Austria, and went on to begin his hospitality career in 1988 as Director of Finance for Hyatt Hotels. Throughout his career, he expanded his horizons by completing executive training programs at The Kellogg Graduate School of Management at Northwestern University, Massachusetts Institute of Technology and Booth School of Business at University of Chicago.
Dedicated to propelling the hospitality industry forward, he serves on the advisory board of AT‐Visions, a technology company committed to the needs of the hospitality and entertainment industries. He is also a Member of the Board of Directors for Oasis Center International that advocates for arts education, minority rights and civic engagement.
Rainer brings global expertise from his extensive international travels and his experiences living all over the world ‐ from the Middle East, to Eastern and Western Europe, to the United States. As CEO, he will divide his time between SRI’s headquarters in Montego Bay, Jamaica and Miami, FL.
sandals resorts international
Brands Our Family of Resorts
For more than thirty years, Sandals has perfected the romantic resort experience for couples, earning a worldwide reputation as the place where "love is all you need" because everything else is taken care of.
There are 15 Luxury Included® Sandals Resorts located throughout the Caribbean including Jamaica, The Bahamas, Grenada, Barbados, Antigua and Saint Lucia. Each offers stunning beachfront settings, luxurious accommodations and the many features that make the Sandals Luxury Included® experience. Having been named the Caribbean's Leading Hotel Brand at the World Travel Awards for 18 years in a row, Sandals Resorts is the recognized standard of romantic beach vacations.Sandals Website
The first Beaches Resort opened in 1997 and was a brand born from the insistent requests of couples who loved Sandals Resorts and wanted a similar experience to share with their families.
Now a truly beloved brand in the densely-packed family vacation market, having been voted the World's Leading Family All-Inclusive Resort for 14 years in a row, Beaches Resorts has established itself as the ultimate family-friendly all-inclusive resort in the Caribbean, offering an unforgettable vacation experience for guests of all ages.Beaches Website
Launched in 2008, the Grand Pineapple Beach Resort brand offers guests an inviting setting to affordably enjoy the best beaches in the Caribbean.
Grand Pineapple Beach Negril pairs an all–inclusive resort experience with a great beachfront location and tremendous value, to provide guests with the best of what the Caribbean region has to offer – a warm, unpretentious welcome, friendly service and the pleasure of a wide and wonderful, white–sand beach.Grand Pineapple Website
Located in the Exumas chain in the Bahamas, the Fowl Cay Resort offers six private one-, two- and three-bedroom villas outfitted with casually elegant furnishings to complement the stunning surroundings.
At Fowl Cay everything is included in the price of your Villa, and then some. From meals and drinks to a dedicated golf cart, beach cruisers and even a motorboat for fishing or to explore neighboring beaches and cays. All villas are also equipped with a fully stocked kitchen, modern electronics, Molton Brown amenities and all the details of a true vacation beach home.Fowl Cay Resort Website
The Private Villas of Sandals & Beaches are a collection of four spectacular beachfront homes that capture the very essence of fine Jamaican living.
Located across the island, the homes each have a personality of their own from the stunning beauty of the 14-acre Rio Chico, to the laid back easy-going charm of Sundown, and from the luxurious pampering at Villa Plantana to the quiet peacefulness of Lime Acre, there is something for everyone in this collection of very fine private homes in Jamaica.Jamaican Villas Website
Our Values sandals resorts international
Corporate Social Responsability
When Gordon "Butch" Stewart opened his first resort, he had one very important mandate; the resort would be required to adopt a school in the community. Team members were to care for it and ensure that the facilities and students had what was needed to be successful. That was more than thirty years ago, and the beginning of a corporate commitment to community and a tradition of service that SRI has nurtured. "We have the resources, therefore the responsibility to act," says Stewart.
Today, every resort under the SRI banner is required to adopt schools and in some cases, entire communities to ensure that the messages of health, safety, environmental concern, community and opportunity are shared as much as possible. From helping to provide new computer labs and building additional classrooms to giving scholarships for academically bright but needy students and hosting career days - our resort teams continually provide mentorship and share their knowledge and resources with our Caribbean neighbors.
In 2007, Sandals Resorts earned the Condé Nast Traveler World Savers Award for the Adopt-A-School program and the work in the Caribbean communities where Sandals Resorts
The Sandals Foundation
The Sandals Foundation is the philanthropic arm of Sandals Resorts International, and was created as a natural extension of the nearly three decades of the company's lasting commitment to the Caribbean.
As an independent nonprofit organization, the Sandals Foundation has assumed the existing activities of Sandals Resorts International with the aim of expanding their reach to create a positive and sustainable impact on people's lives and the environment. Working with their neighbors, civic leaders, employees and partners, they have identified programs in the areas of education, environment and community to achieve their promise.
The power of the Sandals brand, the strength of Sandals partnerships, and the passion of our people put them in a great position to have a lasting and meaningful effect on improving lives in the Caribbean.Learn More
Sandals Earth Guard
The Sandals Foundation is the philanthropic arm of Sandals Resorts International, and was created as a natural extension of the nearly three decades of the company's lasting commitment to the Caribbean.
SRl is a leader within Caribbean hospitality, and through introducing new concepts such as the eco-village at Sandals Montego Bay, an exclusively solar-powered village continuing to set regional sustainability standards, the company is determined to lead the region in environmental stewardship; while encouraging other resorts and hotels to follow in its footsteps. The more hotels and resorts that practice sustainability initiatives, the better it is for the environment, the guests that visit and our family, friends and neighbors who call the Caribbean home.
From recycling to conserving, SRI is committed to providing quality vacation experiences for guests while working to minimize the environmental and social impacts associated with operations. The resort company was the first official hotel chain in the Caribbean to have a Group Director of Environmental Affairs whose sole responsibility is to lead the company's corporate environmental sustainability effort. Since 1997, the company has had a formal environmental policy for all of its resorts with dedicated Environment, Health and Safety (EHS) Managers at each property to oversee and be accountable for environmental management performance indicators.Learn More
Sandals Corporate University (SCU)
Sandals Corporate University (SCU) is the company's regional adult education program for the 10,000 employees of Sandals Resorts and Beaches Resorts.
The first of its kind in the Caribbean, the SCU certifies staff members currently without formal academic qualifications and provides qualified team members with an avenue to advance their education. Through partnerships with internationally recognized universities, professional organizations and local education institutions, the SCU offers programs that range from basic hospitality-specific training to putting them on a learning pathway that can ultimately lead to a masters and/or doctoral degrees.
In addition to receiving practical training in specific disciplines, SCU also focuses on eight key learning objectives. Among these elements are the SCU competency assessment, examining the knowledge, skills and attitudes employees require to perform efficiently; the SCU cross training program, allowing team members to gain inter-departmental experience; SCU "volunteer" hours, which gives team members the opportunity to engage in philanthropy by volunteering through the Sandals Foundation and Sandals EarthGuard; and professional qualifications, providing team members with professional certifications at an international level.
Awards voted world's best year after year
For a decade, we have earned every resort award and accolade in the industry, placing Sandals leagues above any other all-inclusive resort. But the greatest reward of all is the high level of guest satisfaction we enjoy, with more than half of our guests having stayed with us before. Sandals is not only the World's Best in the eyes of the travel industry, but the best all-inclusive resort in the hearts of couples around the world.