An elegant Luxury included® vacation
The Experience Begins and Ends at Club Sandals
A place overflowing with extraordinary privileges, unique experiences, and exceptional service for concierge guests of Sandals all-inclusive resorts. Extravagance is blended with remarkable amenities that completely redefine genuine hospitality and allow guests to enjoy one-on-one service and complete relaxation in the comfort of a stylish lounge.
We earn our stars every day
Services & Amenities
When perfection itself simply isn’t enough
- Met on arrival by Club Sandals Concierge.
- Served cold/warm towels on arrival.
- Privately checked in at the Club Sandals Lounge.
- Escorted to room by Club Sandals Concierge.
- In-Room Orientation by Club Sandals Concierge.
- Private Resort Orientation by Club Sandals Concierge.
- Club Sandals Welcome packet on arrival.
- Dedicated Club Sandals Concierge to assist with planning vacation experience.
- Dedicated Club Sandals Concierge to assist with booking reservations-dinner/spa/tour/private dinners.
- Daily contact with guests throughout their stay.
- Personalized Resort Orientation.
- Escort of guests to bus when they are going on tours.
- All-Day In-Room Dining from 7:00AM - 10:00PM.
- Robes in all rooms.
- In-Room Bar stocked daily with sodas, juices, water, Robert Mondavi Twin Oaks® wine, local beer and a variety of spirits.
- Specially made Club Sandals room key.
- In-Room Culinary treat for late arrivals.
- Free Wi-Fi in all rooms and public areas. Unlimited number of devices.
Club Sandals lounge:
- Hours: 24-hour lounge access; Staff will be available from the hours of 8:00 a.m. - 10:00 p.m.
- High-definition flat-screen TV.
- Selection of Board Games, books and novels.
- Tea and coffee station with assorted tea and freshly Ground Coffee (Jamaican Blue Mountain Blend Coffee).
- Coffee machine in all lounges serving Espressos and Cappuccinos.
- New York Times and British Today, The Canadian and any other Times Fax as requested.
- iPads displaying menus, martini menu, weekly activities and Managers wine list.
- Library of Local Books Available.
- Air conditioned comfort.
- Signature Scent.
- Soothing Background Music.
- Guest check-out with Club Sandals Concierge.
- Alcoholic Beverages, Sparkling Wine, Juice, Soda and Water.
- All-Day Snacks and Pastries:
- Danish, Croissants, Muffins.
- Coconut, Sugar and Chocolate cookies.
- Assorted Island Treats - Rumball, coconut drops, coconut macaroon.
- Sandwiches and Wraps.
- Club Sandals Signature Drink.
Other services by Club Sandals:
- Ensure your bags are brought up to the departure area.
- Recognition of birthday / anniversary / special occasion
- Escorted Island Routes Club Sandals Tours**
**available at an additional cost
Room Category Comparison
|Sandals Luxury||Club Sandals||Butler Elite|
|Free in-room Wifi||Yes||Yes||Yes|
|Tranquility Blissful Beds™||Yes||Yes||Yes|
|Plush robes with bed slippers||-||-||Yes|
Free to use in-room mini-bar
|Robert Mondavi wines||Yes||Yes||Yes|
|Selection of liquors||-||Yes||-|
|Premium brand liquors||-||-||Yes|
|Access to Club Sandals Lounge||-||Yes||Yes|
Arrival / Departure
|Free airport transfers||Shared||Shared / Private||Shared / Private|
|Served cold / warm towels on arrival||Yes||Yes||Yes|
|Welcome cocktail & treats||Yes||Yes||Yes|
|Check in location||Front Desk||Club Sandals Lounge||In-Room|
|Private resort orientation||Yes||Yes||Yes|
|Unpack luggage (on request)||-||-||Butler|
|Press first nights clothes (on request)||-||-||Butler|
|Evening turndown service||Yes||Yes||Yes|
|In-Room Dining||-||7am to 10pm||7am to 10pm|
|In-room breakfast / lunch / dinner||-||Select Menu||Food from any restaurant|
|Beach / Pool side service||-||-||Butler|
|Booking dinner reservations||Front Desk / Restaurant||Concierge Desk||Butler|
|Booking spa appointments||Front Desk / Spa||Concierge Desk||Butler|
|Booking golf tees||Front Desk||Concierge Desk||Butler|
|Booking scuba trips||Front Desk / Watersports||Concierge Desk||Butler|
|Booking excursions||Tour Desk||Concierge Desk||Butler|
|Free snorkeling trip||Yes||Yes||Yes|
|Free cocktail party||Yes||Yes||Yes|
|Free wine tasting||Yes||Yes||Yes|
|Free Martini evening||Yes||Yes||Yes|