Whether you've already booked your stay, or are thinking about it, we want you to experience a worry free vacation.
That’s why Sandals Resorts features best practices and policies designed to put your mind at ease. Whether it's a booking you already have or one you make right now, rest assured that we’ve got you covered.
GREAT NEWS! Travel Protection Plan Insurance is on Us!
Helping to protect your needs is Our Priority! Introducing our new Travel Protection Plan. You and your loved ones can experience paradise knowing all reservations made now through January 31, 2021 for travel until August 31, 2021 will automatically receive insurance coverage for medical expenses during your resort stay and also includes several benefits while you're away. Best of all, it's on us, purchased on your behalf and part of your Sandals reservation.Learn More
Free Room Cancellation
Free Room Cancellation And Get 100% Refund.
Free room cancellations for reservations cancelled 31 days or more prior to check-in date (with the exception of the Over-The-Water Suites). This is only applicable to the land/room portion of the booking. Flight cancellations are subject to airline carriers’ penalties and restrictions.*Cancellation policy may vary for Loyalty & Travel reservations. View Terms & Conditions
Guaranteed Cleanliness Standards
Platinum Protocol Of Cleanliness.
Additional protocol and guaranteed cleanliness standards to ensure heightened health and safety measures for guests seeking peace of mind in the Caribbean.Learn More
Free Covid-19 Test On Resort
U.S./Canada Re-entry Required COVID-19 Test Free On Resort
All departures to the U.S. and Canada are required to take a COVID-19 test for re-entry. To ensure that this is of minimal disruption to your vacation, we have arranged the ability for you to have complimentary COVID-19 antigen testing for U.S. residents and PCR testing for Canadian residents right in the comfort of your resort. Tests will be conducted by approved and practiced medical professionals with maximum convenience and minimal distraction to your overall vacation experience. This will be done within 72 hours prior to your departure and your test results will be available within 24-48 hours.
The Best Price For Your Sandals Vacation
Book With Confidence That You’re Getting The Best Rates.
Our Best Price Guarantee allows you to feel certain that the room rate you receive is the best price for your Sandals vacation. You can book with confidence online, through your favorite travel agent, or by calling 1-888-SANDALS.
If within 24 hours of booking your online vacation at www.sandals.com, you find a lower price for the same arrival date, number of nights and room accommodations we will refund the difference.
Hold Room Today For Only $49PP
We Offer A Convenient Hold Option To Assist With Your Travel Planning.
Qualifying bookings will have the option to “hold the room” for as little as $49pp. If you select the "hold" option, the credit card used for the deposit will automatically be charged an additional $302 in 21 days. The total remaining balance of your vacation will automatically be charged 45 days prior to check-in date.
Best Offer Automatically Applied
Enjoy Worry-Free Booking When You Book Online.
Our online worry-free booking means that the best rates, discounts, and credits are automatically applied* by our booking engine, so you can rest assured that you’re getting the best possible price.*Gift offers still require guests to fill out a registration form to qualify.
Layaway & Playaway Program
Layaway & Playaway Program
A Flexible & Interest Free Way To Pay For Your Vacation.
Lock in your next vacation with our flexible and affordable no fees and no interest payment plan! Now you can spread the cost of your Luxury Included® Sandals vacation over a number of months! When you book direct with Sandals, you can choose to pay the total amount of your vacation in 3- to 24-month installments.
How It Works:
- Book your vacation and pay required deposit.
- Select payment installment option (3 to 24 months).
- Automatically charge a card on file every 30 days.
- Pay off balance 45 days prior to travel.
- Enjoy paradise at Sandals!